From the category archives:

AAFES VALUE

by: Leah Miller and Philanda Morgan

Credit can be frightening, particularly with today’s uncertain economic environment. I can imagine the fear only intensifies when being faced in combination with the additional financial risks associated with deployment or PCS. Responsible use of credit is definitely gaining prominence without much regard to personal financial status. We are all discovering ways to save money and even cutting back to absolute necessity. Find links to tips below or refer back to Lauren’s previous post: Penny Wise for the New Year.

Here’s an editorial from Military Star:

For many young men and women, joining any branch of the U.S. Armed Services means gaining first-time independence. Today’s service members will share new experiences and responsibilities at new duty stations far from home.

This newfound independence also means a growing list of financial decisions and demands, and is compounded when the service member has a family. For many, this will be their first experience with credit.

While some perceive credit as a “bad” thing, the truth is your credit history will determine whether you are approved for a bank, home or car loan, are extended future credit, and whether you are offered the best possible finance rates — during the best and worst economic times.

The MILITARY STARSM Card was developed to help service members establish good credit and develop healthy habits to maintain it. The card includes service member-specific amenities that cannot be found with other retail cards, “payday loans” or rent-to-own plans: the lowest interest rate, zero-interest promotions and coupons, no annual, late or over-limit fees, and the option to suspend payments during deployment.

MILITARY STAR extends only a modest credit line to new enlisted military members to help them build good credit over time. New cardholders also receive educational literature about the wise use and long-term management of credit, and credit protection. Building Credit Wisely and Credit Building Basics are just two of the credit education programs available on the Exchange Credit Program (ECP) web site.

Cardholders who may be experiencing financial difficulty and have trouble making their monthly payments can contact ECP Customer Service to make alternative arrangements before their credit situation worsens.

While taking on new credit may not be right for everyone, MILITARY STAR is a sensible alternative for those who have the discipline and means to manage it wisely. Learn more at https://odin.aafes.com/starcard/credited.asp.

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AAFES Sustainability

February 18, 2009

“Cleaning up the environment begins at home. For AAFES facilities residing on Army and Air Force installations across the globe, ‘home’ is the military community where our customers live, serve and shop. AAFES is continuously evaluating our operations looking for new ways to protect our environment and reduce our carbon footprint. I’m excited about the steps AAFES is taking to make the ‘homes’ we share better places to live thanks to reduced energy consumption, smarter store design and a better selection of environmentally-friendly products for our customers.” -Major General Keith Thurgood, CEO

I am not sure what drove my green passion, but when AAFES released the Earth Friendly program in the early 90’s, I may have been the youngest advocate. I was in fourth or fifth grade and I organized my buddies into the “Earth Friendly Club.” All of us wore AAFES Earth Friendly Buttons and met in (yes, I did say in) the tree at the end of the road (Lakenheath AFB housing). Years later, I am glad AAFES is still talking and acting upon sustainability efforts.

Green is more than just a checkbox for this company, but becoming an integral part of the AAFES business. Over the next several weeks, we will unveil the details of the AAFES sustainability vision and goals.

As a military command with a retail mission, AAFES has initiated several energy-saving initiatives in an effort to reduce its impact on the environment while strengthening the benefit it provides troops and their families. AAFES facilities are implementing initiatives to reduce energy consumption in new and existing buildings.

With more than 3,100 facilities and some 11.6 million authorized shoppers worldwide, AAFES and its customers’ impact on the environment cannot be overstated. Our military and civilian leadership are dedicated to ensuring AAFES operations are taking the steps necessary to make the communities we serve better places to live, work and shop.

AAFES Six Sustainability Goals

  • Reduce Energy Consumption
  • Reduce Water Consumption
  • Reduce Waste
  • Reduce Fleet Dependency on Fossil Fuels
  • Increase Sustainable Buildings
  • Increase Procurement, Marketing, Sales of Environmentally-Friendly Goods and Services

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Pricing: AAFES hears you

February 11, 2009

We hear you. From blogs to Twitter to formal customer comments, AAFES understands that pricing is a hot topic of conversation. Sometimes, in various areas AAFES is not the lowest price. Unfortunately, we cannot buy certain products in as big of volume as our competitors because we sell products and services exclusive to the [...]

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Customer Service Part 1: The Real Deal

February 4, 2009

Over the next several weeks, we will be posting a series on the AAFES Customer Comment Program. I work very closely with Customer Service Manager, Debbie Wylie, and her team and they are opening up and giving us the scoop on how customer comments are handled. Debbie and her team are passionate about how [...]

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Exploring AAFES.com – Pt. 3

February 2, 2009

by: Leah Miller

Did you know that you could find more information about AAFES and expand your shopping experience from the traditional BX/PX to The Exchange Online Store and Mall? There is so much information available online at AAFES.com that it would be impossible to tell you every exciting detail in one post. Over the coming [...]

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January is Glaucoma Awareness Month!

January 14, 2009

Do you know what glaucoma is? The National Eye Institute defines it as a group of diseases that can damage the eye’s optic nerve and result in vision loss and blindness.
What causes glaucoma? Glaucoma occurs when the normal fluid pressure inside the eyes slowly rises.
Are certain people at higher risk of developing it? Yes…

Age plays [...]

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Commander’s Message: 2013 Strategic Plan

January 7, 2009

It is our goal on this blog to separate fact from fiction. We want you to know AAFES…the people serving you and know the passion of why we serve the military community. Our 2013 Strategic Plan is now available for all to read. After all, you are our stakeholders, you should know the foundation upon [...]

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Tips to get more out of Meet the Manager

December 29, 2008

Meet the Manager is an AAFES program designed with you in mind. It was created to allow open discussion between the customers and the local management about exchange operations. This time can be used to become educated on policies and programs or to address questions. So here are a few tips on how you can [...]

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Accepting “change” that makes sense!

December 17, 2008

Did you know that in AAFES contingency operations and most of our overseas stores and facilities we use lightweight, coated disks called POGs instead of coins?
We rely on the Department of Defense to fill most of our transportation needs, which includes shipping us the coinage we need to keep our facilities running. The DoD has [...]

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Exploring AAFES.com – Pt. 2

December 10, 2008

Did you know you could find more information about AAFES and expand your shopping experience from the traditional BX/PX to The Exchange Online Store and Mall? There is so much information available online at AAFES.com that it would be impossible for me to tell you every exciting detail in one post. Over the coming [...]

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