Make a Difference: Become a Mystery Shopper

June 1, 2009

I am sure you have spotted the Wal-Mart television advertisements talking about suing price surveyors to ensure competitive pricing. Well, guess what? AAFES does the same thing.

We survey prices Nationally. Check out the AAFES savings from the 2008 AAFES Market Basket Survey conducted at nine representative AAFES installation.

We survey prices Locally. Our managers and associates are always on the look-out for the best prices around town. We don’t want to lose you as a customer. We know and understand you have choices beyond the gate.

AND we use our own customers to mystery shop our stores! Become a Mystery Shopper! This program allows AAFES to receive feedback and suggestions from customers like you.

To become a Mystery Shopper:

  • You cannot be an AAFES employee/nor a family member of an AAFES employee.
  • Only one member from a household may register.
  • You must be at least 18 years of age.
  • You will be responsible for three sets of surveys for your current duty station (see information on survey sets below).

Mystery Shoppers are selected randomly from all completed registrations for the facility they shop and will be sent an invitation by email. You must accept this invitation within 7 days to become a valid Mystery Shopper. As a Mystery Shopper, you are responsible for completing 3 survey sets within a 6-month period. A survey set consists of a Main Store shop, a Services Shop (beauty, barber, dry cleaners, optical, florist, alterations), a Branch Store (automotive, Shoppette, MCSS, Troop Store), and a Theater shop if there is a theater at your installation.

NOTE: Each completed survey set must be at least 21 days apart to ensure best results. You will receive a $30 gift certificate, and a night at the movies on us (two theater passes with two large bags of popcorn and two medium drinks) after you’ve submitted each completed survey set. (If your current duty station does not have a theater you will only receive the $30 gift certificate.)

Upon completion of the 3 survey sets or after the 6-month time period, you will be automatically unregistered from the program, but you can re-register in six months for selection into the Mystery Shopper Program again. If you are not selected within 12 months from registering, you’ll need to register again. We require this in an attempt to keep out of date entries from being selected.

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Remember, don’t just walk out the AAFES door if you see our price is higher than the same product at another retailer. Price Match!

Leave a Comment

{ 16 comments… read them below or add one }

Barbara Seligman November 19, 2013 at 9:13 am

I am one of your shoppers and I lost the website I am to get on to on the 24th. Couls you please tell me what that website is. Thank you

Reply

admin November 20, 2013 at 2:49 pm

The Mystery Shopper Program was ended on the 15th of November 2013.

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Jose Miguel Cotto October 19, 2013 at 10:29 pm

How can I apply for become a mistery Shopper.

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admin October 23, 2013 at 10:05 am

Hi Jose – more info can be found here: http://www.salutetoyourservice.com/?p=1780. Please let us know if we can help with anything else. Thanks

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Mary S. March 4, 2013 at 4:34 pm

To Whom it May Concern:

I would like to apply for mystery shopper. I saw the advertisement at the PX on West Point.

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admin March 5, 2013 at 3:12 pm

Hi Mary,

Thanks for reaching out! We recommend visiting http://www.shopmyexchange.com and scrolling to the bottom of the page. There you will see a link titled “Mystery Shopper–I want to apply!”. Click there to apply to be a Mystery Shopper at West Point.

Thanks!
Your Exchange Social Media Team

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Georgia Munroe July 22, 2011 at 6:35 am
Helen Phillips September 27, 2010 at 8:15 pm

I’ve already typed a comment, and am waiting moderation. Please let me know if there is anything else I should do. Thank you.

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Leah Miller September 29, 2010 at 8:26 pm

Have you entered your info on the mystery shopper site?

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Helen Phillips September 27, 2010 at 7:57 pm

I really want to be a mystery shopper. I’ve read about it for so long. I just hope that I can get everything right! I also hope that It’s everything that I thought it would be. I met a lady who told me that she’d been a mystery shopper at an exchange for three years, and she loved it. I’m really looking forward to the opportunity to give it a try.

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Jennifer Ross September 14, 2010 at 6:36 pm

I am interested in becoming a mystery shopper. I am a retired veteran at Fort Leonard Wood, MO

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Leah Miller September 14, 2010 at 7:50 pm

Please follow the link below and register for the program. Thanks!

https://odin.aafes.com/MysteryShopper

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SARA T. DE NIRO February 16, 2010 at 12:18 pm

I HAVE BEEN A MILITARY SHOPPER INCLUDING GAS, COMMISS.,
BX, OPTICAL..TO NAME A FEW. I ENJOY SHOPPING OUR FACILITIES
DUE TO GOOD PRICES, FRIENDLY PERSONNEL , HOW WE DISPLAY,
CURRENT STYLES, FRESH FOODS, ETC. I WOULD ENJOY BEING A MYSTERY SHOPPER, AND LOOK FORWARD TO HEARING FROM YOU. BEFORE MY RETIREMENT I WAS IN MANAGEMENT FOR MANY YEARS, AND FEEL THAT I WOULD BE AN ATTRIBUTE TO AAFES.

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Leah Miller February 22, 2010 at 8:32 am

Thank you so much for your interest. To be a mystery shopper, please follow the link on aafes.com. At the very bottom of the homepage (before login) you will see a link “Become a Mystery Shopper” under the AAFES Information Center.

Reply

sally flannery November 20, 2009 at 11:08 pm

I am very interested in becoming a mystery shopper.I read about becoming one in a Mail Flyer that came to my home around Veterans day a week ago in November. I tried to go online like it said to apply at aafes.com, but I was unable to log on to any logo that said to apply to become a mystery shopper.
Can you help me? I live in Colorado Springs, CO; zip code 80911. I live very close to both Ft. Carson (Army Post); and Peterson Air Force Base. I frequent both aafes exchanges on a regular basis. I am a attention to detail person and a saavy shopper; I price compare when I shop. I would really like to apply to do this, and am willing to follow your instructions to the letter. Can you help me find out where to apply for this “made for me” shopping opportunity? Thank you. My husband is in the Army National Guard and is currently deployed. Please contact me at the above e-mail address.
Thanks again for your time. Sally Flannery

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Leah Miller November 24, 2009 at 7:28 am

We thank you for your interest in becoming a Mystery Shopper. Since the Mystery Shopper program is an online system, it will be necessary for you to have access to the Mystery Shopper website in order to register, get information on your surveys, submit completed surveys, etc.

Please try again to log on to the Mystery Shopper site. The ID/password will be the same as you use to enter aafes.com to shop. If you have never registered a personalized username and password at aafes.com, follow the instructions for setting one up. They are located in the block just below the logon area. If you have previously registered and would like for us to reset your information, just let us know and we’ll take care of that for you.

We’re sorry you’re having problems logging on but we’ll keep working with you until we get you in.

Reply

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